Privacy Policy
Last updated
This policy covers the BioScan AI iOS app, its support pages and support email. The developer listed as the app’s seller or provider on the App Store is responsible for the practices described here. BioScan AI requires no app account.
You decide whether to scan. When you start a scan after giving consent, the app uses your front camera to derive a facial blood-flow signal and sends that signal to NuraLogix’s DeepAffex service. If you only want to log glucose readings, you can use that feature without scanning or sending those entries to DeepAffex.
1. What the app handles
- Camera frames and derived face data. The Anura SDK uses front-camera frames during a scan to locate the face and extract changes in facial blood flow. The scan integration sends a derived signal payload to DeepAffex. It does not send a face photo or video file or add raw camera footage to your scan history. Facial processing supports signal extraction, without facial identification, identity matching, or sign-in.
- Confirmed profile and medical answers. The app lets you enter age, height, weight, sex assigned at birth, health concerns and activity habits. For a scan, eligible, confirmed age, height, weight and sex assigned at birth, along with the optional answers you provide about smoking, blood-pressure medication and diabetes, can accompany the derived signals. Unanswered medical questions are omitted. Choosing “Prefer not to say” for sex assigned at birth on the scan screen omits the profile and medical-history details from that scan, which can limit the results.
- Results and personal records. DeepAffex returns available wellness estimates, such as heart rate, heart rate variability and breathing rate. BioScan AI saves completed results and their dates on your device for history and trends. Manual blood glucose values, units, dates and meal context are stored in the app’s records and are outside the face-scan upload. Profile preferences and reminder settings support the features you select.
- Service information. To start and return an analysis, DeepAffex receives app and device-type information, uses a service credential associated with the app installation, and assigns a measurement identifier. The provider may process connection details such as IP address, timestamps and error information to run and protect the service. A scan can be processed without a personal app login.
- Support and website access. If you email us, we receive your address, message and any information you include. Our public policy and support pages are hosted on Cloudflare Pages. Cloudflare may process routine web request data, including your IP address, browser information and the page requested, to deliver and secure the site. The legal pages do not contain a scan or a health-data entry form.
2. Why we use this information
We process facial signals and any eligible profile or medical answers to perform the scan you request and return your estimates. We use your app records to display history, trends and summaries. If you enable a reminder, iOS uses the reminder settings to deliver notifications. We use support correspondence to respond to you and handle privacy requests. Technical data supports service delivery, reliability, security and troubleshooting.
Scan data and health information are used for the wellness features described here. BioScan AI does not sell this information or use it for advertising, marketing profiles, or tracking across other companies’ apps. Where required by law, we rely on your explicit consent to process sensitive scan information. Other processing may be necessary to provide a feature you request, maintain security, respond to you, or comply with law.
3. Who receives it
NuraLogix Corporation (DeepAffex). NuraLogix provides the cloud analysis used by the app. It receives the derived facial signals, applicable profile and medical answers, and service information described above. It returns the analysis to the app. Its public documentation explains the service and its handling of facial data. NuraLogix privacy information.
Your choice to share. If you use the iOS share sheet, the selected summary goes to the app or person you select. The recipient controls its copy under its own practices. Review a summary before you send it.
Other limited disclosures. Service providers may process the information necessary to host these pages or deliver and manage support email. We may disclose information where legally required or as necessary to address a legitimate security or legal issue. Providers may process information outside the country where you live. Where required, applicable safeguards govern those transfers.
4. How long records stay and how to delete them
BioScan AI processes raw camera frames during the scan and does not retain them in your app history. Local profile information, scan history and manually entered records remain in the app’s storage until removed. To remove that local copy, use iOS Delete App. Offloading the app keeps its documents and data. Device backups and copies you shared are managed separately.
Derived signals, related inputs and service records are processed by DeepAffex to complete the analysis. DeepAffex may retain scan data, results or service logs under the applicable service configuration and legal requirements. To ask about retention for a specific scan, contact us using the address below. Deleting the app clears its local data and does not submit a cloud deletion request. To request deletion of associated cloud records, email bioscanai@proton.me with the approximate date of the scan. We may ask for additional details needed to identify the record. Where applicable, we will work with the provider to handle the request.
Support correspondence is kept while needed to address the request, with longer retention when needed for a legal obligation, security issue or dispute. Access to support information is limited to people handling those matters.
5. Permissions and privacy rights
To stop future scans, decline consent before capture or turn off camera access for BioScan AI in iOS Settings. You can also turn off reminders in the app or in iOS Settings. Withdrawal does not undo processing that took place before withdrawal. To ask about prior records, contact us.
Depending on where you live, you may have rights to access, correct or delete personal information, obtain a copy, withdraw consent, or restrict or object to certain processing. You may also have a right to appeal a denied request or complain to your local privacy authority. To exercise these rights, email bioscanai@proton.me. We may verify the request using the minimum information needed and will respond as applicable law requires. Please avoid sending medical records or face images in your initial request.
6. Children and other people’s information
BioScan AI is intended for adults using the app for their own wellness. Please do not scan a child or submit another person’s health information. If you believe that such information has been processed, contact us so we can review it and address any required deletion.
7. Updates and contact
We will post updates here and revise the date above. If a change requires new notice or consent, we will provide it before the relevant processing. For privacy questions or requests, contact bioscanai@proton.me.